At Cary Street Veterinary Hospital (CSVH), we truly believe in and embrace the human-animal bond. Our mission is to work together to provide the highest quality care and love to our animal friends while offering compassionate guidance to our human friends. We are committed to delivering exceptional veterinary care grounded in integrity, respect, and compassion, with a dedication to the Fear Free approach.

We seek a Veterinary Practice Manager who aligns with our philosophy of continuous learning, compassion, and teamwork to join and lead our dynamic team.

Job Description: We are looking for a highly skilled and experienced Veterinary Practice Manager to oversee the day-to-day operations of CSVH, an independently owned AAHA and Fear Free accredited veterinary practice located in downtown Richmond, VA. The ideal candidate will have a strong background in management, finance, and human resources, with a passion for animal healthcare and a commitment to our core values.

If you're a detail-oriented professional with a passion for veterinary medicine, a talent for management, and a commitment to our values of wisdom, compassion, and teamwork, we encourage you to apply for this rewarding position. Join us in creating an environment where both our staff and our animal patients can experience the highest levels of care and well-being.

Key Responsibilities:

1. Human Resources Management:
   • Recruit, interview, and hire staff who align with our mission and values
   • Manage employee training and development programs, fostering a culture of continuous learning
   • Conduct performance reviews and handle disciplinary actions with compassion and integrity
   • Oversee staff scheduling and work assignments to ensure optimal patient care
   • Mediate internal disputes and maintain a positive, collaborative work environment
2. Financial Management:
   • Analyze financial reports and key performance indicators
   • Manage payroll, accounts payable, and accounts receivable
   • Develop and monitor practice budgets to support our commitment to excellence
   • Establish and maintain fee structures that reflect our values of integrity and respect
3. Practice Organization:
   • Ensure compliance with legal and regulatory requirements
   • Manage medical record standards and hospital policies in line with our commitment to quality care
   • Oversee inventory, equipment purchases, and facility maintenance
   • Participate in strategic planning for practice growth and improvement
   • Maintain AAHA and Fear Free accreditation standards
4. Marketing and Client Relations:
   • Develop and implement marketing strategies that reflect our mission and values
   • Handle client complaints with empathy and professionalism
   • Manage client education and communication programs to strengthen the human-animal bond
5. Leadership and Team Building:
   • Conduct regular staff meetings to foster open communication and collaboration
   • Liaise with professional advisors (e.g., accountants, consultants)
   • Demonstrate strong decision-making and problem-solving skills
   • Create a supportive and nurturing environment where staff can thrive and grow
   • Create a culture and environment where the staff will be excited to participate in community service outings and team-building events

About Cary Street Veterinary Hospital

Cary Street Veterinary Hospital is an independently owned AAHA and Fear Free accredited hospital located in Richmond, VA

Connections working at Cary Street Veterinary Hospital